Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP? Please allow 3 - 7 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME? Average time: 2 – 5 business days

There are circumstances out of our control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be delays that our carriers experience. For this reason, we do not guarantee exact delivery times; the delivery issue is the responsibility of the shipping company.

FREE SHIPPING Free shipping applies to US orders $100+ and international orders $150+ on items fulfilled directly by SMinvite.

THIRD-PARTY & VENDOR-FULFILLED ITEMS Products sourced through third-party vendors (including Shopify Collective partners) are subject to the vendor's own shipping rates and are not eligible for free shipping promotions. Shipping costs for vendor-fulfilled items will be displayed at checkout.

CAN I CANCEL MY ORDER? You are able to cancel your order with no penalty! You must cancel within 24 hours of creating it. If the item has already shipped, send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS! If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email with the correct information. Notify us immediately via email — if the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED We ship every item with extra padding. Despite this, around 1 in 1000 products arrives damaged due to mail service mistreatment. If this happens, please contact us with your order number and a photo of the damaged product. We'll send a replacement free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED? Please feel free to contact us and we will do our best to reply within 24 hours. Thank you and happy shopping with SMinvite.com :)