Color Chart

Custom Color is welcome. When you order for custom color, please choose any color first, then leave us a note of the color number you choose, thank you.
P.S. There is often some color difference because of different computer screen. If you mind color difference, please double check before place order, thanks.

Size Chart

Custom Size is welcome. When you order for custom size, please choose any size first, then leave us a note, thank you.

How to Measure Guide:

For custom size, please provide below measurements:
1. Full Bust:_____________
2. Waist:________________
3. Hips:_________________
4. Hollow to floor ( in bare feet) :__________
5. Height ( in bare feet): ________________
6. Shoe's heel:_______________________
7. Wear Date?__________________________

If the dress has sleeves, please provide below extra measurements: 
8. Shoulder to shoulder ( measure from back): ____________
9. Armhole or arms eye: _________________________
10. Biceps:_____________________________________
11. Sleeve Length ( For Long Sleeves, it is length from shoulder edge to wrist ; For Short Sleeves, it is length from shoulder edge to hem of the sleeve for short sleeve)______

FAQS

1. How long will it take to receive the dress?
It often takes 20 to 30 days to receive the dress after order.

2. Is custom-made available? 
Custom made is welcome. Please contact us before placing order, thank you.

About Customs Duty
Our price does not include the customs duty. If there is customs duty, you need to pay for it. 

Please send us note if you have special requirements. 

About order Cancellation
1. You will get full refund if the order was cancelled within 48 hours after order.
2. You will get 50% refund after the dress is finished before shipment.

All our dresses are not in stock, we make them per orders. The cost occurs once we cut it. 

Return Policy
Your satisfaction is top of importance to us.

Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you want to replace or change the dress, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.

Hand-sewn with care, our dresses require a longer transportation period and may experience minor sequin, beading, crystal, feather, or flower loss. However, these are not quality issues and we will strive to provide the best for you. We sincerely hope you will adore it. Thank you for your support!

Size or Fit Issues

As all of our dresses are hand-sewn and custom-made, the finished gown may vary by approximately 1 inch in the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional 3cm or 1 inch margins in each side seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.

Return Process

 

<1> As soon as you receive your package, please reach out to us. Be sure to provide a detailed explanation and include photos to support your return. We require prior approval for all returns. <2> Once your request is approved, please ship the item back within 5 days. <3> Your refund will be credited back to your account.